Privacy Policy

Your Privacy Matters to Us

Last Updated: July 22, 2026.

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects You.

Hubblefamilycare.com (“Website”, “Site”) is owned by Hubble Family Care (HK) Limited. The provision of the products and customer support services are operated by Hubble Family Care (HK) Limited, a company registered in the Hong Kong and with its registered office at Unit 1802 18/F, Nan Fung Commercial Centre, 19 Lam Lok Street, Kowloon Bay, Hong Kong.

We process your personal information to provide, maintain, secure, and improve our products and services in accordance with this Privacy Policy and applicable data protection laws. Depending on the processing activity, we rely on one or more legal bases, including the performance of our contract with you, our legitimate interests, compliance with legal obligations, or your consent where required by law.

Children's Privacy: Our Connected devices, including Bear, are designed to be used by children under the supervision of a parent or legal guardian. This Privacy Policy describes how we collect, use, and disclose personal information relating to parents, guardians, account holders, and users of our Services. Where our Services involve the collection or processing of a child's personal information through Bear, such processing is also governed by our Children's Privacy Policy, which explains our practices relating specifically to children's information and parental rights.

Data Controller

Unless otherwise specified in this Privacy Policy, Hubble Family Care (HK) Limited is the data controller responsible for determining the purposes and means of processing your personal information. Certain affiliated companies may process personal information on our behalf or jointly with us to provide products and services. Where required by applicable law, we will identify the relevant controller or joint controller.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our service or parts of our Service.


• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.


• Application refers to the software or digital platform provided by a company or organization. This can include mobile apps, web applications, desktop software, or any other digital service that collects, processes, or stores personal information from users.


• Business, for the purpose of CCPA/CPRA, refers to the company as the legal entity that collects consumers' personal information and determines the purposes and means of the processing of consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.


• CCPA and/or CPRA refers to the California Consumer Privacy Act (the "CCPA") as amended by the California Privacy Rights Act of 2020 (the "CPRA").


• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Hubble Family Care (HK) Limited ("Hubble Family Care").


• Data Controller refers to the company as the legal person which alone or jointly with others determines the purposes and means of the processing of personal data.


• Device means any device that can access a service such as a computer, a cellphone, or a digital tablet.


• Personal Data is any information that relates to an identified or identifiable individual.


• Service refers to any free or paid subscription-based services offered by us online or offline, functionalities through mobile or web-based application and associated product and customer service.


• Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the service, to provide the service on behalf of the company, to perform services related to the service or to assist the company in analyzing how the service is used.


• Usage Data refers to data collected automatically, either generated using the service or from the service infrastructure itself.


• You or Your or Customer or Consumer or User or End-user refers to individual(s), entity(ies) or group(s) who directly or indirectly purchase, acquire, use and access any Hubble Family Care products and/ or services,

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may request certain personally identifiable information from you, which can be used to contact or identify you. This may include your email address, first name and last name, phone number, address, state, province, zip/postal code, and city.

To use the Hubble Family Care App, it is necessary to create an account with us. During the account creation process, you are required to provide your email address, phone number, and choose a password. All other information you provide is voluntary. This data is used to create and maintain your Hubble Family Care Account. The legal basis for this is Article 6(1)(b) of the General Data Protection Regulation (GDPR).

Please be assured that we will not transfer your registration information to third parties for commercial purposes. The data you provide during account creation will be stored on a revocable basis. If you wish to delete your account, please send an email to privacy@hubblefamilycare.com

Usage Data

Usage Data is automatically collected when you use the service. This helps us improve the functionality of the Hubble Family Care products and provide a better user experience for you. Additionally, it assists us in identifying and resolving technical issues you may encounter while using the Hubble Family Care products.

The information may be uploaded to the company's servers and/or a service provider's server or it may be simply stored on your device.

This data may encompass details such as your device's Internet Protocol (IP) address, browser type and version, the specific pages of our service you visit, the date and time of your visit, the duration spent on these pages, unique device identifiers, and additional diagnostic data.

When you access the service via a mobile device, certain information may be collected automatically, including the type of mobile device you utilize, its unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser employed, unique device identifiers, and other diagnostic data.

Furthermore, we may collect information sent by your browser each time you visit our service or access it through a mobile device.

Information Collected while Using Our Product and Application

Some features of Connected Devices (eg. Bear) involve the processing of information relating to your child, such as voice messages and routine preferences, at your direction and under your control. Additional information about our handling of children's personal information is available in our Children's Privacy Policy. Analytics tools such as Google Analytics and Firebase, described further under "Tracking Technologies and Cookies" below, are used only to understand how parents and other adult account holders use our App and website, and are not used to collect or process information generated by your child's use of a Connected Device, such as voice messages sent through ConnectChat™ or Device-to-Device Chat.

While using our product specific and application, to provide features of our application, we may collect, with your prior permission:

Product Service Information: When you use our products and services, we collect your profile picture, time zone, IP address, country location, and voice recordings.

Voice and Audio Messages: Connected Device allows you and your child to exchange voice messages through ConnectChat™, and allows your child's device to exchange voice messages with other Connected devices (eg. Bear) that you have expressly approved as contacts (for example, through Device-to-Device Chat). Children cannot independently add contacts or communicate with users who have not been approved by a parent or legal guardian.

Voice messages are transmitted securely, stored only to provide the messaging functionality, and are accessible only to authorized account holders and approved recipients. Voice messages are retained in accordance with the retention period associated with your subscription plan and are automatically deleted when that period expires, unless a longer retention period is required by law. We do not make voice messages publicly available.

Voice recordings are encrypted during transmission and stored using secure cloud infrastructure provided by Amazon Web Services (AWS). We implement reasonable administrative, technical, and organizational safeguards designed to protect these recordings against unauthorized access, use, disclosure, alteration, or destruction. For more information about Amazon Web Services (AWS) privacy practices, please refer to the AWS Privacy Notice.

Routine Management: If you use the routine management features of the app, we collect the schedule and routine preferences you configure for your child (for example, bedtime or story-time routines), in order to operate those features.

Connected Child devices (eg. Bear) does not have a camera based video capability, and we do not collect photographs, video, or camera monitoring images of your child through the Connected Child device, nor do we collect health, sleep, movement, heart rate, blood oxygen, or biometric data about your child.

By enabling and using features such as ConnectChat, or Device-to-Device Chat, you acknowledge that Hubble Family Care will process your voice recordings and other information as necessary to provide those features. Where required by applicable law, we will obtain your consent before processing your personal information.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity of our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies we use may include:

Where required by applicable law, we will request your consent before placing or using cookies and similar tracking technologies that are not strictly necessary for the operation of our website or Services. Strictly necessary cookies are used to enable core functionality, such as account authentication, security, and website operation, and do not require your consent.

You may manage or withdraw your cookie preferences at any time through our cookie preference center (where available) or by adjusting your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some features of our Services.

Analytics. We use Google Analytics and Firebase to help us understand how parents and other adult account holders use our App and website, such as which screens are visited and how features are used, so that we can maintain, secure, and improve the Services. These analytics tools are applied only to the parent-facing App and website experience; they are not used to collect or analyze information generated by your child's interaction with a Connected Device, such as voice messages. For more information about how Google processes information through these tools, please see Google's Privacy Policy and Firebase's Privacy and Security page.

Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse cookies, our service may use cookies.

Web Beacons Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use both session and persistent cookies for the purposes set out below:

Use of Your Personal Data

The company may use your personal data for the following purposes:

• To provide and maintain our Service: Including monitoring the usage of our service.


• To manage Your Account: Manage your registration as a user of the service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.


• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, subscriptions or services you have purchased or of any other contract with us through the service.


• To contact You: To contact you by email, telephone calls, sms, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.


• To provide You: With news, special offers and general information about other goods, services, and events which we offer that are like those that you have already purchased or enquired about unless you have opted not to receive such information


• To manage Your requests: To attend and manage your requests to us.


• For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our service users is among the assets transferred.


• Marketing Communications: Where required by applicable law, we will send marketing communications only with your consent. In other circumstances, we may send information about our products, services, features, or promotions based on our legitimate interests where permitted by law. You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link included in our emails, adjusting your communication preferences in your account settings (where available), or by contacting us using the contact details provided in this Privacy Policy.


• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

• With Service Providers:: We may share your personal information with service providers to monitor and analyze the use of our service like IT and hosting providers, for payment processing.


• For business transfers:: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of Our business to another company.


• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.


• With business partners: We may share personal information with trusted service providers, payment processors, cloud hosting providers, customer support providers, analytics providers, and other contractors that process personal information on our behalf to provide, maintain, secure, and improve our Services. These parties are contractually required to protect your personal information and may only process it in accordance with our instructions and applicable law.


• With other users: when you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile. We never directly share your personal information, including your child’s data, with other users or publicly without your consent.


• With Your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

The company will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. Before you delete your account, we will continue to store your account information.

We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Voice messages and audio recordings uploaded to the server will be retained according to the user's current subscription plan and will be automatically deleted once the retention period is over.

You can ask us to delete the information at any time. Please contact us at privacy@hubblefamilycare.com

Transfer of Your Personal Data

Your personal data may be processed at our operating offices and at the offices or data centers of our affiliates and service providers located in countries other than the country in which you reside. As a result, your personal data may be transferred to, stored in, or accessed from jurisdictions whose data protection laws may differ from those of your jurisdiction.

Where we transfer personal data internationally, we take appropriate steps to ensure that your personal data remains protected in accordance with applicable data protection laws. Where required, these safeguards may include:

• The European Commission's Standard Contractual Clauses (SCCs) for transfers of personal data outside the European Economic Area (EEA);
• The UK International Data Transfer Addendum (or other approved UK transfer mechanism), where applicable, for transfers of personal data subject to UK data protection laws;
• Transfer Impact Assessments (TIAs), where required, to evaluate the legal and practical risks associated with international transfers; and
• Appropriate supplementary technical, organizational, and contractual safeguards, such as encryption, access controls, confidentiality obligations, and other security measures designed to protect your personal data.

By using our Services and providing your personal data, you acknowledge that your information may be transferred and processed as described in this Privacy Policy. We will take all steps reasonably necessary to ensure that your personal data is processed securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place unless appropriate safeguards are in place as required by applicable law.

Your Rights to Access, Correct, or Delete Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you.

Our service may give you the ability to delete certain information about you from within the service.

You may update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Law Enforcement Requests

Under certain circumstances, the company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The company may disclose your personal data in the good faith belief that such action is necessary to:

• Comply with a legal obligation


• Protect and defend the rights or property of the company.


• Prevent or investigate possible wrongdoing in connection with the service.


• Protect the personal safety of Users of the Service or the public


• Protect against legal liability.

Security of Your Personal Data

The security of your personal data is important to us but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

In the event of a security incident involving your personal data, we will take appropriate steps to investigate, contain, and remediate the incident. Where required by applicable law, we will notify affected individuals and the appropriate regulatory authorities of a personal data breach within the timeframes prescribed by applicable law.

Detailed Information on the Processing of Your Personal Data

The service providers we use may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information about your activity on our service in accordance with their privacy policies.

Analytics

We may use third-party service providers to monitor and analyze the use of our service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:https://policies.google.com/privacy

Firebase

Firebase is an analytics service provided by Google Inc.

You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy:https://policies.google.com/privacy

We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

For more information on what type of information Firebase collects, please visit the How Google uses data when you use our partners' sites or apps webpage https://policies.google.com/technologies/partner-sites

Email Marketing

Iterable is a B2B company which provides services to customers to enable the deployment of email, push notifications, in-app messages and web push messaging to end users.

We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribed link or instructions provided in any email we send or by contacting us.

For more information on the privacy practices of Iterable, please visit their Privacy policy: https://iterable.com/trust/privacy-policy/

Financial Incentives and Loyalty Programs

We may offer various financial incentives to you, including:

Discounts, coupons, and special offers via email when signing up for our email lists or creating an account.

Rewards when referring a friend who purchases our products or services; and Loyalty programs, where you earn / redeem rewards based upon your past transactions with us.

To obtain access to certain of these programs and other offerings, we may ask to collect your personal data, including name, contact information, professional information, account information, and transaction information. We consider the value of these programs and other offers to be reasonably related to the value of personal data to our business, based on our reasonable but sole determination.

The terms applicable to each program and other offerings are provided at the time an eligible customer is offered an opportunity to participate. You can opt-in to these programs and offers by following the instructions presented at the time the offer is made.

Participation is entirely voluntary. You may withdraw from our programs and other offerings at any time by unsubscribing from our emails (for email-based incentives), closing their accounts (for loyalty and reward program incentives), following the instructions provided in connection with each offering, or you can write to us using the contact information provided in this Privacy Policy.

Payments

We may provide paid products and/or services within the service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. You can view the privacy policy of these companies on their respective websites.

Apple Store In-App Payments

Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/.

Google Play In-App Payments

Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/.

Kids Web Services

Kids Web Services (KWS) is an age verification and parent consent management platform. It’s used by:

• Adults (you) to verify that you are an adult and/or manage what personal information your child can share online.

Their Privacy Policy can be viewed at https://www.kidswebservices.com/privacy-policy/.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

• Consent: You have given your consent for processing personal data for one or more specific purposes.


• Performance of a contract: Provision of personal data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.


• Legal obligations: Processing personal data is necessary for compliance with a legal obligation to which the company is subject.


• Vital interests: Processing personal data is necessary to protect your vital interests or those of another natural person.


• Public interests: Processing personal data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the company.


• Legitimate interests: Processing personal data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The company undertakes to respect the confidentiality of your personal data and to guarantee you can exercise your rights.

You have the right under this privacy policy, and by law if you are within the EU, to:

• Request access to Your Personal Data: The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also enables you to receive a copy of the personal data we hold about you.


• Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information we hold about you corrected.


• Object to processing of Your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your situation which makes you want to object to our processing of your personal data on this ground. You also have the right to object to where we are processing your personal data for direct marketing purposes.


• Request erasure of Your Personal Data. You have the right to ask us to delete or remove personal data when there is no good reason for us to continue processing it.


• Request the transfer of Your Personal Data. We will provide you, or to a third party you have chosen, with your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with You.


• Withdraw Your consent. You have the right to withdraw your consent to your use of your personal data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the service.

Exercising of Your GDPR Data Protection Rights

To exercise your rights of access, rectification, cancellation, and opposition, you can at any time by signing into your account and visiting the account settings section that allows you to manage your personal information.

Or you can write to us using the contact information provided in this Privacy Policy.

Please note that we may verify your identity before processing your request to protect your personal information.. If you make a request, we will try our best to respond to you as soon as possible.

You have the right to complain to the Data Protection Authority about our collection and use of your personal data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.

CCPA/CPRA Privacy Notice (California Privacy Rights)

This privacy notice section for California residents supplements the information contained in our privacy policy and it applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided in the list below are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact collected by us but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if you provided such personal information directly to us.

Under CCPA/CPRA, personal information does not include:

• Publicly available information from government records


• Deidentified or aggregated consumer information


• Information excluded from the CCPA/CPRA's scope, such as:


• Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data.


• Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from You. For example, from the forms you complete on our service, preferences you express or provide through our service, or from your purchases on our service.


• Indirectly from You. For example, by observing your activity on our service. Automatically from You. For example, through cookies we or our service providers set on your device as you navigate through our service.


• From Service Providers. For example, third-party vendors to monitor and analyze the use of our service, third-party vendors for payment processing, or other third-party vendors that we use to provide the service to you

Use of Personal Information

We may use or disclose personal information we collect for "business purposes" (as defined under the CCPA/CPRA), which may include the following examples:

• To operate our service and provide you with our service.


• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our service.


• To fulfill or meet the reason you provided the information. For example, if you share your contact information to ask a question about our service, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery.


• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.


• As described to you when collecting your personal information or as otherwise set forth in the CCPA/CPRA


• For internal administrative and auditing purposes.


• To detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity, including, when necessary, to prosecute those responsible for such activities.


• Other lawful business purposes consistent with this Privacy Policy and applicable law.

Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the "Use of Your Personal Data" section.

If we decide to collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes, we will update this Privacy Policy.

Disclosure/Share of Personal Information

We may disclose/share, or may have disclosed/shared in the last twelve (12) months your personal information identified in the above categories with the following categories of third parties:

• Service providers


• Payment processors


• Our affiliates


• Our business partners


• Third party vendors to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.


• When your use of the app violates our Terms of Service, or may damage or obstruct our service and the rights and interests of other users or cause damage to anyone, it is necessary for us to disclose your personal information through our reasonable judgment to facilitate identification, contact or legal action;


• With your written consent or by your setting on our app, such as when you choose to share your personal information with other users;


• With express provision in the laws and regulations;


• To avoid danger to your life, body, liberty or property;


• Other similar circumstances favorable to your interests.

Sale of Personal Information of Minors Under 16 Years of Age

Outside the parent-consented collection and processing activities described in our Children's Privacy Policy, we do not knowingly collect personal information directly from children under the age of 16 through our Services.

If you believe that a child under the age of 16 has provided us with personal information without the required parental or guardian consent, or if you become aware of any such information in our possession, please contact us immediately using the contact details provided in this Privacy Policy.

We will promptly investigate the matter and, where appropriate, take reasonable steps to delete the personal information or otherwise comply with applicable legal requirements.

Your Rights under the CCPA/CPRA

The CCPA/CPRA provides California residents with specific rights regarding their personal information. If you are a resident of California, you have the following rights:

• The right to notice. You have the right to be notified which categories of personal data are being collected and the purposes for which the personal data is being used.


• The right to know/access. Under CCPA/CPRA, you have the right to request that we disclose information to you about our collection, use, sale, disclosure for business purposes and share of personal information. Once we receive and confirm your request, we will disclose to you:


• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purposes for collecting or selling that personal information
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you.
• If we sold your personal information or disclosed your personal information for a business purpose, we will disclose to you:
• The categories of personal information categories sold.
• The categories of personal information categories disclosed.


• The right to say no to the sale or sharing of Personal Data (opt-out).You have the right to direct a business that sells or shares personal information to stop selling or sharing your personal information, as those terms are defined under applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Hubble Family Care does not sell your personal information or share it for cross-context behavioral advertising. Accordingly, you do not need to submit an opt-out request at this time. If our data practices change in the future, we will update this Privacy Policy and provide any legally required opt-out mechanisms.


• The right to correct Personal Data. You have the right to correct or rectify any inaccurate personal information about you that we collected. Once we receive and confirm your request, we will use commercially reasonable efforts to correct (and direct our service providers to correct) your personal information, unless an exception applies.


• The right to limit use and disclosure of sensitive Personal Data. You have the right to request to limit the use or disclosure of certain sensitive personal information we collected about you unless an exception applies.


• The right to delete Personal DataYou have the right to request the deletion of your personal data under certain circumstances, subject to certain exceptions. Once we receive and confirm your request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. we may deny your deletion request if retaining the information is necessary for us or our service providers to:


• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.


• The right not to be discriminated against.You have the right not to be discriminated against for exercising any of your consumer's rights, including by:
• Denying goods or services to you.
• Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties.
• Providing a different level or quality of goods or services to you
• Suggesting that you receive a different price or rate for goods or services or a different level or quality of goods or services.
• Automated Decision-Making and Profiling : Hubble Family Care does not use automated decision-making or profiling that produces legal or similarly significant effects on individuals. While we use artificial intelligence to provide optional features such as personalized content, these features operate only at the direction of the parent or legal guardian and do not make decisions that affect an individual's legal rights, access to services, employment, credit, insurance, housing, education, healthcare, or other similarly significant matters.

Exercising Your CCPA/CPRA Data Protection Rights

To exercise your rights to know, delete, or correct described above, you can at any time by signing into your account and visiting the account settings section that allows you to manage your personal information.

Or to make a request, you can write to us using the contact information provided in this Privacy Policy.

Only you, or someone legally authorized to act on your behalf, may make a request to know, delete or correct related to your personal information.

Your request to us must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.


• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with the required information if we cannot:

• Verify your identity or authority to make the request.


• And confirm that the personal information relates to you.

For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

Sale/Share of Personal Information

Hubble Family Care does not sell your personal information or your child's personal information, as those terms are defined under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

We also do not share personal information for cross-context behavioral advertising. Accordingly, you do not need to submit an opt-out request at this time. If our data practices change in the future, we will update this Privacy Policy and provide any opt-out rights or mechanisms required by applicable law.

We may disclose personal information to our service providers, contractors, and processors solely for the purpose of providing, maintaining, securing, supporting, and improving our products and services. These disclosures are made for business purposes and are not considered a sale or sharing of personal information under applicable law.

To exercise your right to opt-out, you can write to us using the contact information provided in this Privacy Policy.

Website

If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA/CPRA law, you may do so, If applicable, click "Privacy Preferences", "Update Privacy Preferences" buttons listed on the service to review your privacy preferences and opt out of cookies and other technologies that we may use.

Additionally, you can opt out of receiving ads by following the instructions presented on the below websites:

• The NAI's opt-out platform: http://www.networkadvertising.org/choices/


• The EDAA's opt-out platform: http://www.youronlinechoices.com/


• The DAA's opt-out platform: https://privacyrights.info/.


• The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

The opt out will place a cookie on your computer that is unique to the browser you use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again. Please note that you will need to opt out from each browser that you use to access the service.

Mobile Devices

Your mobile device may give you the ability to opt out of the use of information about the apps you use to serve you ads that are targeted to your interests:

• "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices.


• "Limit Ad Tracking" on iOS devices.

You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device.

Limit the Use or Disclosure of My Sensitive Personal Information

You have the right to limit the use and disclosure of your sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests such services or goods.

We collect, use, and disclose sensitive personal information in ways that are necessary to provide the service. For more information on how we use your personal information, please see the "Use of Your Personal Data" section or contact us.

"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our service does not respond to Do Not Track signals.

However, some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.

Your California Privacy Rights (California's Shine the Light law)

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their personal data with third parties for the third parties' direct marketing purposes.

If you'd like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if you are a California resident, you can contact us using the contact information provided below and include the email address associated with your account.

Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Information Collected from Children Under the Age of 13

The Company may collect and store persistent identifiers such as cookies or IP addresses from Children without parental consent for the purpose of supporting the internal operation of the Service.

We may collect and store other personal information about children if this information is submitted by a child with prior parent consent or by the parent or guardian of the child.

The Company may collect and store the following types of personal information about a child when submitted by a child with prior parental consent or by the parent or guardian of the child:

• First and/or last name


• Date of birth


• Gender


• Email address.


• Telephone number.


• Parent's or guardian's name


• Parent's or guardian's email address


• Audio Messages

For further details, please refer to our Children's Privacy Policy.

Parental Access

A parent who has already given the company permission to collect and use his child personal information can, at any time:

• Review, correct or delete the child's personal information.


• Discontinue further collection or use of the child's personal information.

For any questions, please write to us at privacy@hubblefamilycare.com from your registered email address.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. Depending on your state of residence, you may have the right to:

• Request access to the personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of your personal information, subject to applicable legal exceptions.
• Obtain a copy of your personal information in a portable format, where required by law.
• Opt out of the processing of personal information for targeted advertising, the sale of personal information, or certain profiling activities, where applicable.

Hubble Family Care does not sell personal information or process personal information for cross-context behavioral advertising. If you are entitled to exercise any of these rights under applicable state law, you may submit your request using the contact information provided in this Privacy Policy. We will respond to verifiable requests within the time required by applicable law.

Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, you can contact us at privacy@hubblefamilycare.com